EPX Technology Blog

HP Recall Power Cords

After a series of reported over heating issues HP have been forced into recalling over six million power cords sold between September 2010 and June 2012. The recall has been issued after people have been reportedly burned, by the power cords, causing injury.

A message on HP’s website confirmed that “HP customers affected by this program will be eligible to receive a replacement AC power cord for each verified, recalled AC power cord at no cost.” This is not the first time that HP have had to recall products due to overheating issues. They were also force3d into recalling their Chromebook Laptops from sale after their chargers kept reportedly overheating.

The latest case of overheating power cords involve ones marked with “LS-15” on their sides and have been sold with HP and Compaq “Notebook” and “Mini Notebook” so make sure to check yours. A CPSC webpage has also released details of previous cases which includes two claims of minor burns and 13 claims of minor property damage.

EPX recommend that you check that your power cord is OK if you brought your laptop within the effected period (September 2010 – June 2012) in order to make sure that you reduce risk of injury or damage.

View | 0 Comments | Posted By Ant | Posted 19th September 2014   

EPX – Remote IT Support

We provide a “Remote Support Only” service which will allow you to gain unlimited access to the professional advice and assistance from one of our engineers. You will receive the full amount of “Remote” and “Over the Phone” support that you need to help keep your I.T. up and running smoothly.

Our remote support comes with simple and controllable costs, nationwide support and fast response times. You will receive pro-active server management where our engineers will monitor the condition of your server to make sure that everything is running correctly.

It is easy to scale your support either up or down depending on your needs because contracts are taken out on a “per PC” or “per Server” basis. This means that you only pay for what you need allowing your business to see the full benefit of our support!

View | 0 Comments | Posted By Ant | Posted 22nd August 2014   

EPX on .co.uk

EPX are proud to announce that we have finally acquired the epx.co.uk domain name and it is now live! This is very important news for us because .co.uk is the most influential domain in the UK so it will help us to be more visible in search engines!

Choosing the right domain name for your business is an important process for your marketing. Your domain name represents your company throughout your marketing both on and offline and it is the quickest way for people to interact with your business.

It is getting increasingly difficult to choose your domain because of all the new domain extensions that are becoming available e.g. .uk and .london! So if you are struggling to choose the right domain for you then please give us a call and we would be more than happy to help you choose the right domain for you!

View | 0 Comments | Posted By Ant | Posted 8th August 2014   

Pride In Stafford Business Awards 2014

EPX are proud to announce that we came runner up in the “Pride in Stafford Business Awards 2014” in the category for best professional service! We are very proud of this result and we would once again like to thank everybody who voted for us!

Also congratulations to 7 Casting for coming first in the category!

We are very happy with where we ended up but we will be hoping to go one better next year!

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View | 0 Comments | Posted By Ant | Posted 25th July 2014   

EPX and Shakespeare at Stafford Castle!

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Shakespeare at Stafford Castle has been running for 23 years and has quickly become one of the leading European open air Shakespeare festivals. The event is one of the main attractions of the popular Stafford festival!

This year EPX were asked to provide CCTV, Wi-Fi and an IP phone for direct contact for the event and we were more than happy to oblige! We were flattered to be involved in something that has been a part of Stafford for such a long time!

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We installed a fully managed CCTV system for them to aid in security and we set up a secure Wi-Fi network for both public and private access so that anywhere on site you could access the internet. We also set up a direct line to the castle from our offices so that any problems could be reported and dealt with as quickly and seamlessly as possible.

For the Wi-Fi we also set up a custom holding page where once users were connected to the internet they could go straight to the “Shakespeare at Stafford Castle” official website or Facebook page. We can also create a custom form that means that customers have to sign up to enable Wi-Fi access this can be good for helping with future marketing!

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View | 0 Comments | Posted By Ant | Posted 18th July 2014   

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