xCover Observe is supplied as part of our xCover Total IT support package, but if you already have an IT support package or have an internal IT department but would like the reassurance that there is an entire IT department monitoring your critical systems, EPX offers xCover Observe as a standalone service.
Upon agreeing to take on xCover Observe, EPX will install our monitoring software, configure the devices to monitor, how to monitor them and the actions to take in the event of an alert.
When xCover Observe detects problems on the network, you can choose to resolve the problem yourselves, or have EPX come in and fix it at our hourly rate.
Our customers find that xCover Observe provides them with more control over costs, and confidence that business-critical systems are properly monitored.
Please call us on 03333 44 00 98 for more information about xCover Observe.