A little bit about us....

Founded in 2005, EPX's sole goal is to provide outstanding IT support and services that are great value for money. Simple!

EPX strives to continually innovate and provide our customers the best possible solutions to their technical problems. We like to be ahead of the technology curve and implement new solutions which provide a cost and technological benefit for our customers.

Starting with 2 friends (Dan & Mark) who meet at university, working in a single 200 sq. ft. room in the small town of Rugeley in Staffordshire. EPX has grown since then and is now providing IT support services throughout the West Midlands and North West.
Although we have grown in size, we believe in giving a personal service. This is why EPX don't hire sales staff, Dan & Mark are still the guys you see at all the meetings. This personal service, we feel, this is why our customers stay with us for the long term and how we can provide a tailored service for each customer.

Services Level


First Time Fix


Average Call Wait Time


SLA Adherence


Critical SLA Adherence

Management Team

Admin Team

Amy Sanders

Account Manager

Claire Dudson

Accounts Assistant

Dean Hateley

Technical Account Manager

Eileen Bateman

Finance Controller

Kay Hocknell

Account Manager

Toby Winch


1st Line Team

Jake Hancox

1st Line Engineer

Paul Hayward

1st Line Engineer

Paul Mcevoy

1st Line Engineer

Robert Davies

Field IT Engineer

Tim Powell

1st Line Engineer

2nd Line Team

Evan Grimsdale

2nd Line Engineer

 James Tatlow

2nd Line Engineer

Ollie Ricketts

2nd Line Engineer

Przemek Dera

2nd Line Engineer

Systems Team

Mike Ellis

Systems Analyst

Technology Partners