In every business, day in and day out, someone will experience a problem with their computer. The time spent resolving these issues can amass and means other important IT tasks you ought to be prioritising get left behind.
Reprioritise your workload and benefit from outsourced tech support. Working remotely, technicians can gain instant access to your computers to fix any problem. We ask that you don’t call us as and when, but instead, all of the time – that is why we have a dedicated helpdesk.
IT is integral to your business and so should the support.
Here is a comparison of our main service offerings, but please call us and let us know what you need so we explain all of this in a lot more detail.
We appreciate that businesses vary and therefore so must your support. As part of the onboarding process, EPX conducts analysis of your current IT provisions to understand where you are currently and highlight any improvements that can be made to your existing IT infrastructure.
We continually monitor our performance and output, to allow us to set honest and realistic expectations.
- Support packages are built around your company’s needs
- We ensure our packages are cost-effective
- You gain access to multiple IT experts at once
- Receive dedicated support hours & SLAs
- Access remote proactive support