IT Support Helpdesk

Your IT is an integral part of your business, if your IT stops working, so does your business. Outsourcing your IT Support to EPX gives you access to an entire IT department of engineers with specialist skills in a range of key technical disciplines.

EPX IT Support services are designed around the needs of our customers. We have a dedicated support helpdesk ready to take calls from your users.  When you require assistance, our engineers are the first point of contact making our First Contact Resolution second to none.

We realise that customer service is just as important as technical ability, our engineers are trained to take an empathetic approach to queries and provide a personalised service to each customer.

No Contract Guarantee

EPX prefers to build long term relationships with our customers and we are so confident with our service which that if you take on our IT support, EPX will not tie you into a long-term contract. If you are not 100% satisfied with our service you can leave without notice. This is something other companies don't offer!

Maintenance Support
Remote IT Support
Support On Demand

Maintenance Support

Maintenance support gives you piece of mind by providing your business with complete and comprehensive IT support. This service provides both remote and on-site support; guaranteed response times, dedicated account manager, monthly server and network health checks and many other features. These agreements start from as little as £80 per month and are tailored to suit your needs.

Key Features

  • Fast Response Times - Example: 1 hr server emergency response.
  • Full Coverage - We provide telephone, email, remote and on-site support all included within your agreement.
  • Proactive and Reactive - Unlike other providers, EPX not only reacts to your needs, our agreements allow us to proactively improve and build your network to ensure its kept up to date.
  • Active Server Monitoring - We perform regular network and server health checks and proactively resolve issues before they become problems.
  • Dedicated Account Manager - You have a single point of contact to deal with any queries you have.
  • Cost Effective - Our agreements start at just £80 per month and adapt to fit with your business.

Partners / Accreditations

If you would like more information about our IT support.
Call us on: 03333 44 00 98 or Email us on:

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Get a Quote

If you would like a quote for supporting your IT, please fill in the below form and we will get back to you with a quote shortly:

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